Shipping Policy
At All Things Eyes Optical Boutique, we ship from Bridgeport, CT, USA. Here's everything you need to know about how and when your order will arrive.
Order Processing
Orders are processed within 1 business day of being placed (Monday–Friday, excluding U.S. federal holidays). Orders placed on weekends or holidays will be processed the next business day.
U.S. Domestic Shipping
- Carriers: USPS, UPS, or FedEx depending on your location and order size
- Estimated delivery: 3–7 business days after shipment
- Shipping cost: Calculated at checkout based on your location and order weight
- Expedited shipping: Available — contact us at support@allthingseyes.site for a quote before placing your order
International Shipping
- Carriers: DHL, UPS, or USPS
- Estimated delivery: Varies by destination and customs processing times
- Shipping cost: Calculated at checkout
- Duties & VAT: International orders may be subject to import duties, taxes, and customs fees upon delivery. These charges are the customer's responsibility and are not included in your order total.
Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery in real time.
Prescription Lens Orders
Orders that include prescription lenses are cut in our on-site lab and may require additional processing time. We will contact you if there is any delay.
Vendor-Fulfilled Items
Some items may ship directly from one of our trusted brand partners, which can occasionally affect delivery timelines. We will notify you if this applies to your order.
Questions?
Contact us at support@allthingseyes.site or call +1 475-282-4551. We're available Monday–Friday 9AM–4PM and Saturday 9AM–3PM EST.